Your Hygiene Queries Answered
Frequently Asked Questions
Find clear answers to common questions about Bluelabs Hygiene services, products, and supplier or training programs.
We provide professional cleaning, pest control, sanitary bin management, magnetic mosquito nets, and training services across Kenya.
You can book online, via phone, or email. Simply select your service, preferred date, and location for prompt scheduling.
Yes, we operate across major cities and towns in Kenya, including Nairobi, Mombasa, Kisumu, Nakuru, Eldoret, and surrounding areas.
All our staff are professionally trained, certified, and adhere to strict health and safety standards for quality service delivery.
We accept M-Pesa, bank transfer, card payments, and on-site cash. Recurring services can be billed automatically for convenience.
Yes, we provide urgent cleaning and pest control services. Contact us directly for a rapid response to your needs.
Service duration depends on type and size. Residential cleaning usually takes 2 - 4 hours, while commercial jobs vary based on scale.
Yes, we use environmentally safe and sustainable chemicals and methods to protect both people and the environment.
Refunds are available for defective products or services not delivered as agreed. Contact our support team to request a refund.
We use safe, professional chemical and non-chemical methods, customizing treatment plans for each type of infestation.
Yes, we provide regular collection, maintenance, and hygiene management for corporate offices, public spaces, and institutions.
Absolutely. We design tailored cleaning and hygiene solutions based on your facility type and specific requirements.
Frequency depends on the service. Pest control, sanitary bins, and cleaning schedules are recommended based on usage and infestation levels.
Yes, all our training courses are certified, industry-compliant, and provide certificates upon successful completion.
Contact our procurement team to register as a verified supplier for products like sanitary bins, magnetic nets, chemicals, or protective gear.
We follow strict safety protocols, use PPE, and provide clients with guidance to maintain a safe, healthy environment during service delivery.